• QUICK ANSWERS

Frequently asked questions

Straight answers on tachograph analysis, drivers' hours, enforcement and working with us. Can't find yours? Just ask.

Our service

How do you perform your analysis?

We manually analyse digital tachograph data (driver card and vehicle unit data) on a monthly basis, highlighting areas of non-compliance and looking for specific trends, clearly explaining our findings so that operators are able to offer ‘continuous and effective management’ of their fleet.

How do you access my data?

We require a login and password to your data hosting platform to extract the raw files for analysis.

Do you download driver cards and vehicle units?

We do not download driver cards or vehicle units. It is your responsibility as the operator to download both driver cards and VU’s. We analyse the raw data once the files are loaded into your transport management platform.

How frequent are your reports?

We operate a monthly analysis service. Reporting can start once a complete data set is available on your data hosting platform. We typically require a complete data set by the end of the 2nd week of the month to proceed with analysing the data on a timely basis. We will need access to the file storage via a secure login and password.

What happens if we add new vehicles/drivers?

Your data hosting platform should automatically include new vehicles and/or drivers in the fleet/roster upon uploading their data. If you are missing vehicles/drivers on the platform, contact your service provider as soon as possible to avoid issues.

What if I have a combination of self-download and remote download vehicles?

This is not an issue. All raw fleet data will end up in the same place - your transport management platform. Once we have a full data set, we can start our analysis.

I already use my vehicle manufacturer for remote downloading; can you access the data?

We should be able to. The remote downloads of the fleet should automatically upload to your transport management platform, where will be able to extract all the files required for our analysis.

Pricing & contracts

How much does tachograph analysis cost?

Pricing is based on the number of active vehicles in your fleet - we don't charge for vehicles with minimal driving duties. The quickest way to get a price is to get in touch and we'll come back with an exact quote.

Is there a minimum contract term?

Our service runs on a rolling monthly basis, so you can cancel at any time. We keep the commitment low on purpose: we'd rather earn your business each month than lock you into a contract. No exit fees, and you keep your reports and data for the period you've paid for.

Are there any setup or hidden fees?

No. The price we quote is the price you pay - no setup fee, no onboarding charge, no hosting fees and no per-report costs.

What's included in the free compliance report?

We take a one month data set as a sample of your tachograph data and show you where your fleet stands right now - the infringements present, how DVSA would view them, and the patterns worth acting on. It's free and there's no obligation to sign up afterwards; it's there so you can see the value before committing anything. You'll just need to complete a short data processing agreement first so we can handle your data securely.

Drivers' hours & working time

Can I split my break by taking the 30 minutes first, then the 15 minutes?

No. If you split your 45-minute break, it must be a break of at least 15 minutes first, followed by a break of at least 30 minutes.

The order is fixed: 15 then 30, and both parts must be taken before you reach 4½ hours of driving.

Taking the 30 minutes first and the 15 minutes second doesn't satisfy the rule.

Does 'POA' count as break?

No.  A Period of Availability (POA) is not a break, it is waiting time of a known duration, such as at a ferry or a booked loading slot and it can't be used in place of the 45-minute break required under drivers' hours rules or any Working Time breaks requirements.

It also doesn't count as working time under the Working Time Directive, so it won't add to your 48-hour average or 60-hour weekly limit. It does, importantly, still count as part of your overall duty - it's time on shift rather than rest, so it affects when your daily rest must be taken.

If we comply with drivers' hours breaks, do we still need to worry about working time breaks?

Yes - always. The two sets of rules (drivers' hours and working time) apply at the same time, and you must follow whichever is more restrictive at any given moment.

Sometimes a break is triggered by the working time rules before the drivers' hours rules, and sometimes the other way round.

You need a solid grasp of both to stay compliant.

If I work between 6 and 9 hours, do I only need one 15-minute working time break?

No. You can't work more than 6 hours without taking a break, and if your total working time is between 6 and 9 hours you need at least 30 minutes of break in total (taken as two 15-minute breaks, or one longer one).

If you work more than 9 hours, that rises to at least 45 minutes. Each individual break must be at least 15 minutes.

I leave the tacho set to "break" while I'm working on the scaffold. Is that correct?

No. Your records must be accurate at all times.

The tacho must be set to "Other Work" whenever you're carrying out any working duties, and only set to "Break" during a genuine break.

Do ferry or train crossings count as rest?

They can, but only if you have access to a bunk or sleeper berth and the crossing is being used as part of a daily rest period (not as a break).

There are strict rules on how the rest can be interrupted around boarding and disembarking - full details are in the Knowledge Hub.

Can I work more than 60 hours in a week if my average stays below 48?

No. 60 hours is an absolute ceiling for any single week and can't be exceeded, regardless of your average.

I'm only on the public road for 15 minutes a day, loading and unloading at a quarry. Is the whole day out of scope?

No. As soon as any of your driving takes place on the public road, the whole duty period is in scope of the drivers' hours rules - even if it's only a few minutes.

Can I take a split daily rest of 9 hours then 3 hours instead of a full 11 hours?

You can split it, but not in that order. A split daily rest must be at least 3 hours first, followed by at least 9 hours - never the other way round.

Consider that splitting it means a minimum of 12 hours in total (3 + 9), rather than the 11 hours you'd take in a single block, and the second period must be completed within 24 hours of starting work after your last rest.

Can I work more than 10 hours on a night shift?

Only if a collective or workforce agreement is in place.

Without one, your working time is capped at 10 hours in any 24-hour period once you do any work during the night period (00:00–04:00 for HGV, 01:00–05:00 for PSV).

Is time spent driving off-road on a building site counted within the daily driving limit?

It  isn’t.

Under GB domestic rules, time spent driving off the public road for  building work, civil engineering, quarrying, forestry or agriculture is left  out of the driving-time tally, though it’s still recorded as duty.

The  carve-out comes from Part VI of the Transport Act 1968, which underpins the  GB domestic drivers’ hours regime.

If a driver waits at the pour before discharging, does that time count as a break?

Only when the driver is entirely free of duties while waiting.

If they’re still  expected to monitor the load, stay with the vehicle or remain on call, that time falls under “other work” or a period of availability (if the waiting time is known in advance) rather than a genuine break.

Do the frequent stops on a multi-drop round count towards the statutory break?

Not automatically.

The standard 45-minute break after four-and-a-half hours’ driving (or the 15+30 split) applies regardless of how the route is broken up, and a stop only counts towards it if the driver is genuinely free of all duties at the time.

How far back must an international haulage driver’s records go?

Following the DVSA's 2025 guidance update (https://www.legislation.gov.uk/uksi/2025/402/pdfs/uksiem_20250402_en_001.pdf), international goods drivers travelling between the UK and EU must be able to produce 56 days of records - double the historic 28 day requirement.

If a driver mixes domestic and EU-rules journeys within the same week, do the rest requirements change?

Yes - where the two scopes overlap in the same day or week, any GB domestic driving is treated as “other work” for EU/AETR rest purposes, meaning the stricter of the two regimes ends up governing the whole period.

Does sharing a load (groupage) change which drivers’ hours rules apply?

It doesn’t.

The same EU/GB driving, break and rest rules apply to any vehicle over 3.5 tonnes used for hire or reward, whether it’s carrying one household’s full move or a shared groupage load.

When a removal crosses into the EU, is that an AETR job or an assimilated-rules job?

Assimilated EU rules are the default for journeys into the EU; AETR only comes into play where the route includes transit to or through a non EU member state such as Switzerland, Norway or Turkey.

If the driver also erects the scaffolding, does that count as “other work” under drivers’ hours rules?

It does.

Time spent physically erecting scaffolding is duty time and has to be logged against the daily and weekly limits, even on days where the driving portion itself qualified for an exemption.

Exemptions

Can a builder rely on the ‘own use’ exemption when driving tools and materials to a job?

A vehicle of up to 7.5 tonnes carrying materials, tools or machinery purely for the drivers own work is excused from Drivers Hours and tachograph rules where driving isn't the persons main job, the journey is within a 100km radius from the base of the undertaking, and the transport is not carried out for hire or reward.

If a dedicated driver replaces a skilled tradesman who used to drive, does the craftsman's exemption survive?

Not in practice.

The exemption only holds where driving isn’t the individual’s main job, so bringing in a dedicated driver to deliver materials for the tradespeople removes the basis for it, however short or local the run is.

Would a 13-tonne fencing or hoarding lorry qualify for the local-radius exemption?

It wouldn’t.

The materials-for-own-use exemption carries a hard ceiling of 7.5 tonnes maximum permissible mass, whatever the distance involved; anything heavier falls straight back under the standard drivers’ hours and tachograph regime.

Can ready-mix concrete delivery work be classed as exempt under the ‘own use’ provision?

No.

Ready-mix trucks typically exceed the 7.5-tonne ceiling in any case, and the driver’s job is to drive rather than to use the concrete on site, so the own-use test isn’t met either way.

Does the road-maintenance exemption at Article 13(1)(h) extend to concrete mixers?

It  doesn’t.

That provision is reserved for vehicles tied to sewerage, flood  protection, utility maintenance, road upkeep and control, and door-to-door  household refuse collection - not for delivering construction materials more  generally.

Does delivering scaffolding within 50km of base automatically qualify for the materials exemption?

Only where the person driving is also the one putting the scaffolding up.

Article 3(aa) of Regulation (EC) 561/2006 confines the exemption to materials, equipment or machinery carried "for the driver's use in the course of the driver's work" meaning the driver must be the one carrying out the trade activity the materials relate to.

A driver who simply delivers scaffolding for someone else to erect doesn't meet that condition, regardless of distance, so the exemption isn't automatic on radius alone (the radius itself is 100km, not 50km).

Are domestic bin lorries excused from tachograph requirements?

They are - Article 13(1)(h) carves out vehicles engaged in door-to-door household refuse collection and disposal, recognising the stop-start, highly localised pattern of that work.

Does the household waste exemption stretch to cover commercial or construction-waste skip wagons?

It doesn’t.

The wording of Article 13(1)(h) is confined to household refuse collection, so skip wagons and commercial waste vehicles above 3.5 tonnes sit under the ordinary EU/GB drivers’ hours and tachograph rules.

Does carrying animal by-products or carcasses put a vehicle under a different exemption?

Yes - a separate domestic exemption at Article 13(1)(n) covers vehicles carrying animal waste or carcasses not intended for human consumption, quite distinct from the household-refuse provision at 13(1)(h).

Are there any drivers’ hours exemption that skip wagons can rely on?

Not as a general rule.

Commercial and construction skip collection falls outside the household-refuse exemption at 13(1)(h), so above 3.5 tonnes the ordinary EU/GB drivers’ hours and tachograph rules apply in full.

If a single skip run mixes household and trade waste, does that affect the exemption analysis?

It depends on the type of waste, not simply on whether it's mixed.

Under the Article 13(1)(h) household refuse derogation, DVSA guidance confirms that domestic-type waste collected from commercial premises doesn't need to be mixed with household waste to qualify - it can be collected on its own.

What removes the exemption is waste that isn't "domestic type" in nature - for example waste generated by a manufacturing process, because it must be similar to household waste, collected door-to-door in the same way, without a special collection regime, and using the same vehicles.

A skip run carrying genuine trade or industrial waste would likely fail this test regardless of whether it's mixed with household waste, and the operation must in any case be run by, or under contract to, a public authority.

Penalties & enforcement

What are the penalties for general non-compliance?

Penalties scale with the seriousness of the breach:

• Up to £2,500 (Level 4 on the standard scale) for drivers' hours breaches.

• Unlimited fines for the most serious tachograph offences, such as failing to fit or use a tachograph. (In England and Wales the old £5,000 cap on these was removed in 2015.)

Up to 2 years' imprisonment for deliberate falsification of records - and considerably more (up to 10 years) where it's prosecuted as fraud or conspiracy.

On top of any fine, serious breaches can lead to vehicle prohibition, referral to the Traffic Commissioner and operator licence action.

What is a Graduated Fixed Penalty and how does it work?

A Graduated Fixed Penalty (GFP) is a fixed fine issued at the roadside by DVSA examiners or the police. The amount depends on:

• the severity of the offence;

• the circumstances of the breach; and

• whether it's a first-time or repeat issue.

It's designed to deal with offences efficiently and reduce court cases, while preserving your right to challenge the penalty in court. The penalty bands are set in legislation - the examiner decides which band applies based on what they find, rather than picking a figure at their own discretion.

Common offences that trigger a GFP include:

• overloading;

• defective brakes, steering or tyres;

• failing to download tachograph data on time; and

• failing to carry the required documentation.

A single GFP is capped at £300. Typical roadside levels are:

• minor breach (e.g. tacho not set to UK for the duty period) - £50;

• moderate breach (e.g. rest period violations) - £100–£200; and

• serious breach - up to the £300 maximum.

Importantly, penalties can stack-up. An examiner can issue up to five drivers' hours penalties in a single check (up to £1,500). The most serious breaches - such as falsifying records - usually go beyond a fixed penalty altogether, leading to prosecution, vehicle prohibition or immobilisation, operator licence action and, in the worst cases, a custodial sentence.

What is a ‘Most Serious Infringement’?

A Most Serious Infringement (MSI) is the top tier of a classification used by DVSA and the Traffic Commissioners to identify the gravest breaches of the tachograph and drivers' hours rules. These aren't minor technical slips - they're treated as deliberate or dangerously negligent acts that put road safety and fair competition at serious risk. The categories are set out in assimilated Regulation (EU) 2016/403.

Examples include:

• falsifying tachograph records;

• using someone else's driver card;

• driving without a tachograph fitted;

• driving with a fraudulently obtained card;

• exceeding daily driving limits by 50% or more without taking a break or rest of at least 4.5 hours;

• exceeding weekly or fortnightly driving limits by 25% or more;

• operating a dangerously unroadworthy vehicle; and

• overloading by 25% or more (for vehicles up to 12t GVW; the threshold is 20% for vehicles over 12t).

A single MSI can be enough to call an operator to a Public Inquiry, or a driver to a conduct hearing, regardless of any penalty issued at the roadside.

What must I be able to produce if I'm stopped at the roadside?

You must be able to show:
• driver’s licence, driver qualification card and digital tachograph card;
• records of driving, other work, availability (POA), breaks and rest;
• manual entries covering out-of-scope work, annual leave and sick leave;
• physical charts and printouts; and
• the current day's records, plus the relevant number of previous days (see below).

How many previous days you need depends on the journey:
• 28 calendar days - for domestic (UK-only) journeys under the assimilated rules, and for AETR journeys to, from or through non-EU countries;
• 56 calendar days - for vehicles and combinations over 3.5 tonnes on international journeys to and from the EU.

NOTE: From 1st July 2026 this also extends to vehicles and combinations between 2.5 and 3.5 tonnes undertaking international hire or reward journeys to and from the EU. Some exemptions apply, see the ‘Exemptions’ article in the ‘Knowledge Hub’, and verify against current regulatory sources before relying on one.

Failure to produce these records is treated as non-compliance with Article 36 of assimilated Regulation (EU) 165/2014 and an offence under Section 99 of the Transport Act 1968, and will trigger enforcement.

Can I incur fines for not producing 28 calendar days of working time records if stopped on the road?

Yes. If you can't produce a complete set of records during a roadside stop in the UK (see the previous answer for how many days you're required to carry), DVSA will take enforcement action scaled to the severity and context of the breach. This can include:

• minor or first-time breach - verbal warning or improvement notice;

• incomplete or missing records - a Graduated Fixed Penalty of £50–£300;

• repeat or deliberate non-compliance - prohibition notice, vehicle immobilisation and potential prosecution, with the driver normally prohibited from continuing until they've taken the rest they're missing; and

• driver without a verifiable UK address - an on-the-spot financial deposit, equal to the penalty, required before the journey can continue.

Tachographs & technical

What is a tachograph and why is it required?

A tachograph records specific vehicle characteristics of speed, distance and time. Recording driving time, break and rest periods, other work, periods of availability, train and ferry flags, out of scope driving and manual printouts as a primary function.

It’s legally required for most commercial vehicles over 3.5 tonnes under EU Regulation 561/2006 and UK domestic rules to ensure road safety and driver welfare.

Which vehicles must use a tachograph?

Most goods vehicles over 3.5 tonnes (including vehicle and trailer combinations) are required to use a tachograph under GB Domestic, EU or AETR regulations, unless a specific exemption applies. From 1 July 2026, the same requirement also applies to vans, light vehicle and trailer combinations and light commercial vehicles over 2.5 tonnes and up to 3.5 tonnes used for cross border international hire-or-reward journeys. Vehicles in the 2.5t-3.5t category operating solely within the UK aren't affected by the regulation update and remain under GB domestic rules.

How often must tachograph data be downloaded?

Driver cards need to be downloaded every 28 days. Vehicle Units (‘VU’) need to be downloaded every 90 days. However, it is recommended to download driver and vehicle unit data frequently to help identify infringements early and maintain compliance.

What are the different types of tachograph cards?

Driver Card - issued to individual drivers.

Company Card - used to lock vehicle units, access, download and manage vehicle data.

Workshop Card - used by maintenance and calibration centres.

Control Card - for enforcement agencies.

What happens if a vehicle is off the road (‘VOR’)?

If a vehicle is declared VOR, it is temporarily withdrawn from service. The vehicle cannot be used for any transport activity until is it repaired and declared roadworthy. The vehicle must be marked as VOR on the PMI scheduler and immobilised. If the VOR affects PMI scheduling, you must record this and reschedule accordingly.

What happens if a tachograph breaks down/becomes faulty?

You must get it repaired by an approved calibration centre as soon as possible. If the vehicle can’t return to base within a week, repairs must be done en-route. Manual records must be kept in the meantime.

Under what circumstances can drivers still drive without a digital driver card?

Drivers may still drive if a digital driver card has been lost/damaged/stolen. You must report the issue to the DVLA immediately. You must apply for a replacement card within 7 days of discovering the issue. You may drive for up to 15 calendar days on daily printouts (start and end of each duty period – signed and dated by the driver with a description of the reason on the back of the printout).

Drivers CAN NOT drive without a driver card if their driver card has expired. They must reapply for a new licence and wait until it has arrived to continue normal driving duties.

Still have a question?

Talk to a compliance specialist - no call centre, no chatbot, just someone who knows the rules.

Contact us